Join ZEASN Whale Eco

Overview

These Terms of Use (“Terms”) set out the terms we are willing to provide you, or the legal entity represented by you, (“you” or “your”) with access to the our Services(“Services”means our productions, application, software, information offering services, Internet services, websites and other related services provided by us). If you are using our Services, means you are agreeing to this Terms and this Terms becomes legally binding between you and us in relation to the Services and your use of the Services.

The original language of these Terms is English. In case of conflicts between the original English version and any translation, the English version shall prevail.

Changes to This Terms

We may amend this Terms at any time in our discretion. And We may, at our discretion, change, update or upgrade features. If such changes have an impact on these Terms, the amended Terms shall be effective immediately upon posting of the amended Terms on website. If you continue to use our Services after receiving the updated Terms, that means you accept and agree to the amended Terms. If you do not agree to the amended Terms, we may not be able to provide updates, upgrades or enhancements features.

Permitted Use and Restrictions

1.We offer our services to certain countries/regions at the request of the equipment manufacturer. If you are using our Services outside of these countries, the rights granted under this Terms do not apply. Some of the Content Providers use technologies to verify your geographic location, and you may not be able to use the device to access any Content outside of the country or location authorized by us or the Content Provider.
2.You must not access or attempt to access any of the Services other than through the interface for the Services made available by us. Without limiting the foregoing, you must not access or attempt to access any of the Services through any automated means, including scripts or web crawlers.
3.You may not use Our Services if: (a) you are not of legal age to form a binding contract with us, or (b) you are a person who is barred or otherwise legally prohibited from accessing Content under the laws of the country in which you are resident. Notwithstanding the foregoing, you must be at least 16 years of age or the minimum age allowable under the laws of your jurisdiction (“Minimum Age”) to assume the responsibilities under these Terms. If you are under the Minimum Age, you may use our Services ONLY if one of your parents or legal guardian’s consent. If you use our Services, we will assume that you are the Minimum Age or older or, if you are under the Minimum Age, that your parent or legal guardian has consented to your use our Services.
4.If you are a parent or guardian permitting a person under the legal age of majority (“Minor”) to use the Services, you agree to: (i) supervise the Minor’s use of the Services; (ii) assume all risks associated with the Minor’s use of the Services, including the receipt and transmission of information and materials via the Services and the transactions made for Digital Goods and Third Party Services; (iii) assume any liability resulting from the Minor’s use of the Services; and (iv) be bound by this Agreement for the Minor’s access and use of the Services.
5.You agree not to exploit our Services in any unauthorized way, including but not limited to, by trespass, burdening network or server capacity or using the Portal, Services or Content other than for authorized purposes. Copyright and other intellectual property laws protect the Portal, Services and Content, and you agree to abide by and maintain all notices, license information, and restrictions contained therein. Unless expressly permitted herein or otherwise permitted in a separate agreement with us, you may not modify, publish, network, rent, lease, loan, transmit, sell, participate in the transfer or sale of, reproduce, create derivative works based on, redistribute, perform, display, or in any way exploit the Portal, Services or Content in whole or in part. You may not decompile, reverse engineer, disassemble, change, replace or attempt to root any software or security components of your Device, the Portal or of the Content unless specifically permitted by applicable mandatory law. Use of the Portal, Services or Content to violate, tamper with, or circumvent the security of any computer network, software, passwords, encryption codes, technological protection measures, or to otherwise engage in any kind of illegal activity, or to enable others to do so, is expressly prohibited.
6.All copyrights, trademarks and other rights, title and interest in and on our Services (excluding the Services, Content and brand features of the Content Partners) are and shall remain the property of us. Except as expressly provided under this AGREEMENT, you do not acquire any intellectual property or other proprietary rights in or to the Device, the Software or the Content, including any rights in patents, inventions, improvements, designs, trademarks, database rights or copyrights, nor do you acquire any rights in any confidential information or trade-secrets. You may not remove, obscure, alter or conceal any trademark, logo, copyright or other proprietary notice in or on any Device, Software or Content. Copying or redistribution of any Content delivered via the Device is strictly prohibited and we may prevent or restrict you from copying or re-distributing any elements of the Software or Content using digital rights management or other technologies. If we use the design you provide for software development, the intellectual property rights arising from the development process are the property of the respective parties.
7.The Software is proprietary to ZEASN and may be used only with the Device. Subject to this Terms, you have a non-exclusive, non-transferable license to run the Software and any updated versions provided to you by ZEASN, only in and as incorporated in the Device. This is a license and not a sale.

Payment Services

We may make available to you various electronic payment methods, such as credit card, or PayPal, to facilitate the purchase of the Digital Goods in our software or the Internet services. We may or may not be the seller of the Digital Goods you purchase. When you purchase Digital Goods with our Services, you agree to abide by all applicable terms and conditions governing such electronic transaction whether such terms are included in an agreement with us. We reserves the right to add or remove payment methods at its sole discretion and possibly without notice to you. Our Content Partners may offer you paid Content. If you wish to purchase paid Content from a Content Partner, you will need to enter into a separate agreement with such Content Partner. We are neither part of that agreement, nor do we carry any liability for such an agreement. You shall be responsible for all charges incurred through your payment as well as for paying any applicable taxes.

OTA Service

OTA (Over-the-Air Technology) is an over-the-air download technology. It is a technology in which a device terminal downloads an upgrade package from a remote server over the network to upgrade a system or application. If you use our OTA service, you will be asked to connect to the internet and traffic will be generated.

Recommendation Service

If you use our Recommendation Service, we can provide you with a recommendation service. We will use some mathematical algorithms, using your behaviour, to deduce what you might like and recommend it to you.

Weather Service

If you use our weather service, we will push you local weather information based on your geographical location.

Content Distribution Service

If you use our content distribution services, we will market your content, including apps, videos and streams, with precision, taking into account your needs and factors such as region, scenario and topic.

Account Registration, Use and Security

1.You acknowledge that you shall be a natural person, legal entity or other organisation with rights or granted rights at the time you complete the registration process or actually use the Service in any other way that we permit. If you are not so entitled, you and your guardian shall be liable for all consequences arising from your improper registration in accordance with the law. You must also ensure that you are not the subject of any trade restrictions, sanctions or other laws or regulations imposed by any country, international organisation or territory, otherwise you may not be able to register and use our services properly.
2.After you have filled in the information as prompted on the registration page, read and agreed to these Terms of Use and completed the full registration process, you will be issued with your own account. The account name you set or confirm during registration and the password you set will become your account upon successful registration. You represent and warrant that the account name you set must not violate national laws and regulations, otherwise your account may not be registered successfully or we may be entitled to cancel it upon notice to you. You shall provide and promptly update your account information in accordance with the requirements of laws and regulations or as prompted by the appropriate pages so that it is true, current, complete and accurate. If the information you provide is incorrect, inaccurate, out of date or incomplete, we may send you an enquiry and/or a notice requesting correction and you shall cooperate in providing or updating the relevant information as requested by us. You shall bear the consequences and losses arising from your inability to use your account (inability to register successfully, account freezing, cancellation, re-authentication until termination or suspension of some or all services provided to you) or your use of the service due to untrue, untimely, incomplete or inaccurate information or data completed by you.
3.We may ask you to provide additional identification and information for further authentication or eligibility verification in relation to the opening of certain products or services, and your account will only be eligible to use the relevant products or services once it has passed such authentication and verification.
4.In general, your account is your unique identifier for all activities using our services, and unless otherwise agreed, each account can carry out activities on our website independently. However, in the following cases, we reserve the right to unify multiple accounts owned by the same and/or associated legal entities at our discretion, e.g. we will determine that the different accounts are actually the same user based on the information associated with their registration, login and use. Examples of associated information are: same ID, same mobile phone number, same payment account, same device, same address, etc.
5.We will take reasonable technical measures on the server side of the website to safeguard the account.
6.You must ensure the authenticity, legality and validity of your registration information and take full responsibility for this; you must not impersonate another person or use another person's name to post any information; you must not use your registration account maliciously to cause other users to misidentify it; otherwise we have the right to immediately stop providing the service and you are solely responsible for all legal liability arising from this. Your use of this website and our products, programs and services must be lawful and you are responsible for all actions under your registered account, including any content you post and any results that may arise from it. You shall exercise your own judgment as to the content therein and bear all risks arising from its use, including risks arising from reliance on its correctness, completeness or usefulness. We cannot and will not be liable for any loss or damage arising from the actions of users.

Account freezing, cancellation and appeals

1.Your account (in whole or in part) may be frozen (e.g., if the ability to transfer funds out of your account is restricted, etc.) and we will notify you by email, post, SMS or telephone:
a. if you have or are likely to disrupt or attempt to disrupt our or our affiliates' fair trading environment or normal trading order, or any use of our or our affiliates' name or brand name that is misleading to others or any use of a Chinese or English (full or abbreviated) name, number, domain name, etc. with the intention of indicating or mapping an association with us or our affiliates, based on the operation of the website or service and the security of the transaction. or its affiliates.
b. Violates these Terms of Service, the relevant rules and regulations of the website (e.g. transaction rules, administrative regulations), service descriptions and other service agreements/terms.
c.You violate any national laws, regulations, policies or legal instruments.
d. You have been complained against by others and the other party has provided relevant evidence, and you have not provided evidence to the contrary as requested by us.
e. We determine, based on reasonable analysis, that there are abnormalities in your account operations, earnings, redemptions, etc.
f. Where the national authorities require a freeze to be imposed.
g. If, in our reasonable judgment, you engage in other circumstances that are of the same nature as the above or create similar risks as above.
2. In the event of any of the above circumstances and in serious cases, or based on the requirements of the state authorities, your account (all or part of your privileges or functions) will be cancelled and we will notify you by email, internal mail, SMS or telephone. You understand and agree that we have the right to cancel your account if you have not logged on to our website through your account for a continuous period of 12 months and there are no unexpired services under your account.
3.In the event of a freeze or cancellation of your account as described above, you should pay attention to it promptly and you may follow the procedure for appeal and other follow-up actions:
a.If you apply to us to lift a freeze or cancellation as described above through the grievance procedure, you should cooperate in providing proof of identity and relevant information, as well as other information or documents requested by us, for our verification in the interest of your account security. You should fully understand that your complaint is not necessarily allowed and that we have the right to decide whether or not to grant your complaint request.
b. You understand and agree that if you refuse to truthfully provide proof of identity and related information, or fail to pass an audit, we have the right to freeze such accounts for an extended period of time and restrict some or all of their functions for an extended period of time.

Service usage guideline

1. You are entitled to enjoy the technical Internet services and information services we provide through this website. You shall also fulfill your responsibilities for timely payment and service management in accordance with these Terms of Use and the relevant terms and conditions that you confirm when purchasing specific services.
2. You represent and warrant that a. When you use our services, you will comply with national and local laws and regulations, industry practices and public morals, and will not use the services we provide to store, publish or disseminate information and content that
(i) Any content (information) that violates national laws and regulations and policies.
(ii) Political propaganda and/or news information that violates national regulations.
(iii) information relating to state secrets and/or security
(iv) information on feudal superstition and/or obscenity, pornography, indecent information or information abetting crime
(v) information on betting with prizes or gambling games; information that violates the national and religious policies of the State
(vi) information that hinders the safety of Internet operation
(vii) information that infringes on the legitimate rights and interests of others and/or other information or content that is detrimental to social order, public security or public morality.
(viii) you also undertake not to provide any facilities for others to publish the above information content that does not comply with the national regulations and/or the terms of service agreed herein, including but not limited to setting URLs, BANNER links, etc. b. shall not engage in any conduct that undermines or attempts to undermine network security, etc., including not using technical or other means to damage or disrupt this website and the websites of our other clients. 3.If you breach the above guarantee, we have the right to delete information, suspend the service, terminate the service and freeze or cancel part or all of the functions of your account in accordance with the relevant Terms of Use 4.Some of the services we provide require you to enter into a separate agreement with us and you shall perform all your obligations in accordance with the signed agreement, otherwise you will not be able to continue to enjoy the services and products we provide.

Disclaimer Regarding Content

We, at its sole discretion, may, but is not obligated to, pre-screen, review, flag, filter, modify, refuse, suspend, or remove any Third Party Content that are provided to you as part of or via the Services, without giving prior notice to you. To the maximum extent permitted by law, our Services are provided “as is”, with all faults and without warranty of any kind. Unless specifically designated otherwise by us, we are not responsible for any APP, Services and Content, or your use thereof, nor for any comment or content you post on a Website or for the consequences thereof. We are not responsible for any content you may access as part of or via your use of the Services (including audio and sound files, data files, images, graphics, animation, music, photographs, software, videos and written text) that were created by or are owned by a third party ("Third Party Content"), including advertisements, messages, or other sponsored content. Services and Content are not controlled, reviewed or programmed by us. You understand that by using the Services, you may be exposed to Content that might be offensive, harmful, inaccurate or otherwise inappropriate. We disclaim all liability for any Content or compatibility issues. Any responsibility or liability for any Third Party Content shall remain solely with the creator, owner, or licensee of such Third Party Content and not with we whatsoever.

No Warranty

We provide our Services using a commercially reasonable level of skill and care and we hope that you will enjoy using them. But there are certain things that we don’t promise about our Services. Your warranty with respect to the device is provided by the device’s manufacturer, and not by us. We offers no warranty to you under this Terms. We does not guarantee, represent, or warrant that the service we provided or the use of account will be:
(i) uninterrupted, secure, virus-free or error-free, or
(ii) free from attack or security intrusion. In no event shall we, its directors, officers or employees be liable to you for personal injury or property damage, or any special, incidental, exemplary, punitive, indirect or consequential damages of any kind arising out of your use of the service or account. We, and our affiliates, subsidiaries, officers, directors, employees, agents, partners, and licensees do not warrant or promise that the software or Internet services provided by us,including but not limited, the portal, websites or content, or any other Internet services information or materials that you receive actively or passively, or are provided access to via the portal will be accurate, reliable, timely, secure, error-free or uninterrupted, or that any defects will be corrected. We cannot ensure that any app, service, content (including files, information or other data) you access or download from or via the portal will be free of viruses, contamination or destructive features. We explicitly disclaims all warranties, express or implied, including any warranties of accuracy, non-infringement, merchantability and fitness for a particular purpose.

Limitation on Liability

To the extent permitted by applicable law, we shall not be liable to the user, whether in contract, tort (including negligence), or any theory of liability, and whether or not that the possibility of such damages or losses has been notified to us, for (a) any indirect, incidental, special, punitive, or consequential damages; (b) any loss of income, business, actual or anticipated profits, opportunity, goodwill, or reputation (whether direct or indirect); (c) any damage to or corruption of data (whether direct or indirect); or (d) any loss or damage as a result of:
(i) use the user may make of the services,
(ii) any reliance placed by the user on the completeness, accuracy or existence of any advertising,
(iii) any relationship or transaction between the user and a third party provider of any service, product, or content, including advertisers and sponsors whose advertising is made available on or via the services; and
(iv) any changes to the services, or any permanent or temporary cessation in the provision of the services or any portion thereof. Your sole remedy against us for any damage, costs or dissatisfaction caused by the access or use of the device or of any of our Services, including but not limited, the apps, websites or content, is to stop the use the device or our Services. Some jurisdictions do not allow exclusions of certain warranties or limitations of liability for certain types of damages, so some of the above limitations in this section may not apply to you. Nothing in these terms of use shall affect any non-waivable statutory rights that apply to you, and you may also have other rights that vary from jurisdiction to jurisdiction. To the extent permitted by law, we exclude all warranties.

Force Majeure and Unforeseen Events

We shall not be liable for damages if our services may not function properly due to force majeure or unforeseen events such as, a. Due to force majeure factors such as natural disasters, strikes, riots, war, governmental acts, judicial administrative orders, etc. b. Due to public service factors such as power supply failure, communication network failure, etc. c.Upon prior announcement or notice, ZEASN within a short period of time for system maintenance.

Compensation

You agree to indemnify, defend and hold us harmless against all claims, demands, causes of action, losses, expenses, damages and costs, including any reasonable attorneys’ fees, resulting or arising from or relating to your access or use the softwares, or our Internet services.

Limitation on Access

We reserve the right (but will not have any obligation) to refuse access to our softwares or Internet services on the Portal. We also reserve the right to access, read, preserve, and disclose any using information as we reasonably believe is necessary to (i) comply with any applicable law, regulation, legal process or governmental request, (ii) enforce the Terms, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect the rights, property or safety of us, our users and of the public. We may, in our sole discretion, add or remove access to any of the APPs or Websites in the Portal at any time. Furthermore, we reserve the right, at any time in our sole discretion, to limit the availability and accessibility of the Portal to any person, geographic area, or jurisdiction we so desire. The Portal is subject to the export control laws of, among others, the People’s Republic of China (“China”).

Privacy and Information

We committed to protecting user privacy and providing a safe and secure environment for our users. Our privacy policy explains our policies regarding the collection, use, transmission and disclosure of information provided by or collected from you, the devices linked to it, and/or ’our websites. We are not responsible for the actions of third-parties to collect, use, transmit and disclose your information or data.

Software Updates

We reserve the right to automatically update the software and Internet services, including bug fixes and updates, changes in the user interface or how you access content, and other changes that may add, alter or remove functionalities and features. You acknowledge that these updates may happen automatically in the background at any time (and that they cannot be disabled by you). You understand that these updates are necessary to maintain compatibility with other updates to our products or services and may be required for security reasons. By using our service, you hereby agree to receive such updates.

General Legal Terms

1. This Agreement (including any additional terms that you may have otherwise agreed to) constitutes the entire legal agreement between you and us and will govern your use of our software and Internet services.
2. You agree that if we do not exercise or enforce any legal right or remedy which is set out in this Terms, or which we have the benefit of under any applicable law, such will not be construed as a waiver of our rights or remedies, and that such rights or remedies remain available to us.
3. If any court of law having the jurisdiction to decide on this matter rules that any provision of this Agreement is invalid, then that provision will be removed from this Agreement without affecting the rest of this Agreement. The remaining provisions of this Agreement will continue to be valid and enforceable.
4. You acknowledge and agree that each member of the group of companies comprising we will be third party beneficiaries to this Agreement and that such other companies will be entitled to directly enforce, and rely upon, any provision of this Agreement that confers a benefit on (or rights in favor of) them. Other than this, no other person or company will be third party beneficiaries to this Agreement.
5. Our Services may be subject to united states and other jurisdictions export laws and regulations. You agree to comply with all domestic and international export laws and regulations that apply to your distribution or use of products. These laws include restrictions on destinations, users, and end use.
6. All claims arising out of or relating to this Agreement or Your relationship with us under this Agreement will be governed by the laws of the People's Republic of China, without regard to its conflict of laws provisions. All disputes arising from or in connection with this contract shall be submitted to Beijing Arbitration Commission for arbitration in accordance with its rules of arbitration in effect at the time of applying for arbitration. The seat of arbitration shall be Beijing. The arbitral award is final and binding upon both parties.
7. You may not transfer or assign this Terms or any of your rights or obligations arising hereunder. Any transfer in violation of this Terms shall be void.
8. We will not be liable or responsible for any failure to perform, or delay in performance of, any of any obligations under this Terms that is caused by acts or events beyond our reasonable control.
9. These Terms and our Privacy Policy are the entire agreement between you and us regarding your use our Services.

Contact Us

If you have any questions, please contact us through the customer service.

Last Updated: April 26,2021

We, and our subsidiaries and affiliates committed to providing quality services and a safe environment to users. This Privacy Policy is meant to help consumers (“you”) understand what information we collect, why it is collected and how the information is used and shared.

Where it is reasonable and practicable to do so, we will collect your personal information only from yourself. However, in some circumstances, we might be provided with information by third parties. This Privacy Policy does not cover actions of third parties. For more information about their practices, please consult their privacy policies. We are not responsible for it.

Definition

1.You: means the natural person whose Personal Data is collected and processed by us.

2.Consumer ID: Consumer Identifier; newly assigned during virgin installation; recreated after reinstallation.

3.Personal Information: any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person (art. 4(1) GDPR).

4. Serial Number: Serial Number as identified from TV panel. In the event of return of a device, it is refurbished. All of the other parameters can undergo a change, but Serial Number remains the same. So, this is stored to identify the device hardware.

5. URL: means uniform resource locator. This is the web address of a site, which is inserted in the navigation bar of the browser of your Device.

6. App: Means a website or application owned, developed, hosted, operated and maintained by a content partner. We have no control over the app or over the Personal Data that the content partner or other companies collect through your use of the app.

7. Content partner: Means the party that owns, develops, hosts, operates and maintains an app.

8. Cookie: A cookie is a small file containing a string of text that is sent from a server that you visited on the internet to your device and that can be read again by this server at a later time.

9. Device: means any Internet connected product, which is capable to access the Portal and has been certified by us.

10. Device-ID: Unique identifier for Device; remains constant throughout lifetime of use by the Consumer. Server identifies a device through its Device-ID.

11. IP Address: Every device that is connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.

12. Ethernet MAC address: MAC address or wired connection. Used to override server configuration for a single TV under test.

13. Device Portal: A Device authentication server, used to authenticate and identify Devices.

14. Installed country and country of geo location: Installed country is the selected country from the smart TV menu by the consumer. Country of geo location is obtained via IP address of the smart TV.

15. EUI64: EUI64, formed from Ethernet MAC address.

16. Profile ID: Concatenation of : CTN_Component ID_Software version.

17. Model Name : Consumer Type Number as consumer knows it.

18. Firmware ID: Platform ID.

19. Component ID: Platform ID.

20. Software version: TV firmware version number.

21. BCN: Bitmask indicating broadcast network type(s) to which the Device is connected (for which it has channel lists installed).

22. Ufversion: Human readable dotted version number.

23. Status of TOU Acceptance: Individual flags store the status of acceptance by the user.

Why we Collect Information

To enable building of better services and improvement of our services, third parties and our party need to collect your personal information. Personal information collected by us is used for the following purposes:

1. Support and maintenance: to provide you with quality and maintenance services, and to handle and meet your requirements. For example, your search history or browsing history. To deliver the basic Smart device services to you, we are working with several internal and external suppliers.

2. Improve our products and services: we use your information to make improvements in our products and services, for example, your smart TV will store data on hardware/software related to failures and send the above information to our servers for the purpose of problem solving and use of experiences for future improvements of our products.

3. Develop new services: we use the information we collect in existing services to help us develop new ones.

4. Service communications and customer cares: we may use information we collect, e.g. your email address to send you service information, for example, we may inform you of upcoming changes or improvements in our services, or respond to your comments and questions and provide customer services.

5. Protect users, the public and us: we use collected information to help improving safety and reliability of our services. This includes protecting, detecting and deterring fraudulent, unauthorized, infringing or illegal activities that could harm us, our users or the public.

6. To help you or your device register for our Services.

7. To provide customised content and personalised services based on your past activities on our Services. For example, to provide you with Recommendation Service

8. To comply with the law and legal processes

We Want You to Understand Types of Information We Collect as You Use Our Services

We collect information to provide better services to all our users. What information we collect and how that information is used depends on how you use our services and how you manage your privacy controls. A large sum of personal information is collected by us, as described below.

1. Information you create or provide us

When you sign up for an account, you will provide us your personal information that contains your name, telephone number, email address, country of residence, company information, brand information, etc. During sign-up process, we will also request you to provide a password. Your personal data will be linked to combination of username all the time (e-mail address) and password of your own account. When you sign up for an account, a verification e-mail may be sent to you to confirm that we have actually received your e-mail address.

2. Information We Collect as You Use our Services

2.1 Browsing and Device Information

In order to provide you with basic Smart device services, we may collect browsing and device information when you use our services. Information we collect contains Smart device IP address, MAC-Address, browser histories and settings, device type and settings, device-ID, Wi-Fi network name and connection data, country and language configured on your Smart device, time and date of server accessing, error logs, crash reports, software version numbers and which apps you have downloaded.

2.2 Third-party APPs

When you use a third-party App, the third-party may receive your information including device-ID, IP address, login details and language and country configured on your device. To better understand how this information is used and how long it takes to be stored, please check privacy policies of the third party that provides the app. If we need third-party applications to share your information with us, we will seek your prior consent. But we is not responsible for these providers’ privacy or security practices. You should exercise caution and review the privacy statements applicable to the third party websites and services you use.

2.3 Your Location

We will collect your location information when you use our services so that we can provide you some convenient and practical services, such as weather forecast service, etc. We will determine your location either by your IP address. Whether we can collect your location information depends on your authorization.

What do We do with Information We Collect?

1. Authentication

We use combination of your username (e-mail address) ,password or unique identification of equipment to authenticate you.

2. Improve Our Services

For example, we use the application information and IP logs of WebServer to improve user experience through using the smart TV and to further develop it.

3.Share Your Information

We will not share your personal information with companies, organizations or individuals outside of us except in the following cases：

4.With your consent

We’ll share your personal information with third parties when we have your consent. We’ll ask for your explicit consent to share any sensitive personal information.

5.For Legal Reasons

We will share your personal information outside of us if we have a good-faith belief that accesses, uses, preservation or disclosures of such information are reasonably necessary to:

Meet any applicable law, regulation, legal process or enforceable governmental request. Enforce applicable terms of services, including investigations of potential violations. Detect, prevent or otherwise address frauds, security or technical issues. Protect against harms to rights, properties or safety of us, our users or the public as required or permitted by law.

For External Processing

We provide personal information to our affiliates and other trusted businesses or persons to process it for us based on our instructions and in compliance with our Privacy Policy as well as any other appropriate confidentiality or security measure. For example, we use service providers to help us with customer supports. We use and combine the information we collect about you from our Services, devices, or other sources to provide you with a better experience. You have choices about your information.Check out the WHAT ARE YOUR RIGHTS section to learn more.

[For European Economic Area (EEA) Residents only]

We processes personal information for the purposes described above. Our legal basis to process personal information includes processing:
(i) So that we can keep our promises to you, such as providing you with a Service
(ii) To promote our business interests (for example, to manage our relationship with you and improve your customer service experience), including communications on our website, third party websites, and online platforms.
(iii) To comply with the law and legal processes.
(iv) With your consent. If you give consent, you can always revoke by contacting us as specified in the CONTACT US section of this Privacy Policy.

[For California Residents only]

The CCPA requires us to provide our consumers who reside in California with the additional notice below. In the prior 12 months before the date of this Privacy Policy, we may have collected and disclosed for a business purpose the following categories of personal information: the Smart Device IP-address, Serial Number, Ethernet MAC address, Device ID, Consumer ID, and the country and language configured on your Smart Device. If you are a resident of California, you have the right to make the following requests, up to twice every 12 months:
(i)The right to request a copy of the personal information that we have collected about you in the prior 12 months.
(ii) The right to request details about the categories of personal information we collect, the categories of sources, the business or commercial purposes for collecting information, and the categories of third parties with which we share information.
(iii) The right to request deletion of the personal information that we have collected about you, subject to certain exemptions.
(iv) The right to opt-out of sale of your personal information. We do not sell your personal data under the definition of the California Consumer Privacy Act. The CCPA prohibits discrimination against California consumers for exercising their rights under it and imposes requirements on any financial incentives offered to California consumers related to their personal information, unless the different prices, rates, or quality of goods or services are reasonably related to the value of the consumer’s data. California Civil Code Section 1798.83 permits users who are California residents to request certain information regarding our disclosure of personal data to third parties for their direct marketing purposes. To make such a request, please contact us using the contact information provided in the Contact Us area below and provide“My California Information Privacy Rights” in the subject line of your request.

Transfer of your Personal Information

You should also know that your Personal Information may be transferred from your home country to other companies that belong to us or to our service providers around the world. If you are an EU resident, please note that the data protection and other laws of countries to which your information may be transferred might not be as comprehensive as those in your country. When we transfer this data, we will do so only when we have put in place appropriate and legal contracts and safeguards to protect your Personal Data.

Information Sharing

We may share your personal information with our subsidiaries and affiliates and with service providers who perform services for us. We do not authorize our service providers to use or disclose the information except as necessary to perform services on our behalf or to comply with legal requirements. In addition, we may share your personal information with our business partners, such as wireless carriers, as well as third parties who operate apps and services that connect with certain of the Services. We may share personal information we collect through the Services if you ask us to do so or otherwise with your consent. We also may disclose information about you in other circumstances, including
(1) if we are required to do so by law or legal process,
(2) to law enforcement authorities or other government officials,
(3) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity, and
(4) in the event we may or do sell or transfer all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution or liquidation).

How Secure is Your Personal Information?

We uses industry-standard methods to secure its electronic databases of personal information. However, you should know that no company, including us, can fully eliminate security risks associated with personal information. To help protecting yourself, please use a strong password, do not use passwords that are the same as those of other accounts or services to access your account, and protect your user names and passwords to help preventing others from accessing your accounts and services. All products are built with strong security features that continuously protect your information. Insights we gain from maintenance of our services help us detect and automatically block security threats from ever reaching you. what’s more, if we do detect something risky that we think you should know about, we’ll notify you and help guiding you through steps to be better protected. We work hard to protect you and us through unauthorized accesses, alterations, disclosures or destruction of information we hold, including: We use encryption to keep your data private in transit; We review our information collections, storage and processing practices to prevent unauthorized accesses to our systems; We restrict accesses to personal information of our employees, service providers and vendors who need that information in order to process it. Anyone with this access is subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet those obligations. However, please note that although we take reasonable steps to protect your information, no website, Internet transmission, computer system, or wireless connection is completely secure.

How Long do We Store Personal Information?

We won’t keep your personal information for longer than is necessary for the purpose for which it was collected. This means that information will be destroyed or erased from our systems when it’s no longer required. We take appropriate steps to ensure that we process and retain information about you based on the following logic:
1. At least the duration for which the information is used to provide you with a service
2.As required under law, a contract, or with regard to our statutory obligations
3. Only for as long as is necessary for the purpose for which it was collected, is processed, or longer if required under any contract, by applicable law, or for statistical purposes, subject to appropriate safeguards. We generally store personal data as long as it is needed to provide services to you, unless we publish elsewhere in this policy that we store it for a shorter or longer period. We may store (aggregated) data longer if it is needed for taxes or auditing issues.

Information Transfers

We maintain servers in some different countries and your information may be processed on servers located out of the country where you live. Data protection laws vary among countries, of which some provide more protections than others. You consent to transfer of information to countries out of your country of residence, which may have different data protection rules compared with those in your country. Regardless of where your information is processed, we apply the same protections described in this policy. We also comply with certain legal frameworks related to transfers of data.

You Are in Control

Your personal information belongs to you. You can ask us to provide details about what we’ve collected, and you can ask us to delete it or correct any inaccuracies. You have the right to request accesses to your personal information that we process. You also have rights to:
(a) Rectify incorrect personal data or erase it in certain circumstances.
(b) Restrict or object to processing of your personal data.
(c) Right to erase and “right to be forgotten”.
(d) Receive your data so that you can use it elsewhere (data portability).

Cookies

WHAT ARE COOKIES?

Cookies are small text files that websites often store on computer hard drives or mobile devices of visitors. Cookies are used to recognize visitors, enhance your user experience, personalize users' experience if you return to the Site, deliver and tailor marketing and advertising, and generally to improve the Sites and the services provided.

WHAT TYPE OF COOKIES DOES WE USE?

Strictly necessary cookies:

Our Site uses first party cookies (i.e. cookies set directly by Us to your device) that are strictly necessary. These are essential cookies that let you move around the Site and use its features, such as accessing secure areas of the Site. Without these cookies, certain services you have asked for cannot be provided. You cannot object to these cookies as otherwise the service cannot be provided.

Cookies to improve your user experience

Our Site uses first party cookies as well as cookies served by third parties and can be used to recognize your computer or mobile device when it visits other websites. Third party cookies are most commonly used for website analytics or advertising purposes. Some of the cookies the Site uses only remain on your device while your browser is open (these cookies are known as 'session cookies'), while others remain for longer periods (these are known as 'permanent cookies').

HOW ARE WE USING COOKIES?
Category of Use	Description
Authentication	We use cookies to verify your account and personalize your experience (e.g. these cookies can help Us keep you logged in as you navigate between webpages).
Security	We use cookies to enable Our security features and to help Us detect activities that violate Our policies (e.g. these cookies can help Us prevent spam).
Site Preferences, Features and Provision of Services	We use cookies to provide you with the features and intended user experience of the Site (e.g. these cookies can help Us with user language preferences, video watch markers, video player setting and preferences, and payment).
Advertising and Remarketing	We and Our advertising partners may collect information using cookies to help make the advertising you see on the Site and elsewhere on the internet more relevant to you, and to measure the effectiveness of the advertising on the Site (e.g. these cookies can help Us and Our advertising partners show you useful and relevant ads more effectively).
Social Media	We use cookies that are set by a range of social media services that We have added to Our Site to enable you to share Our content with your friends and networks. They are capable of tracking your browser across other sites. This may impact the content and messages you see on other websites you visit (e.g. these cookies can help the social media services build a profile of your interests).
Performance, Analytics and Research	We use cookies to collect information on how the Site is used and to report on the Site usage statistics for the improvement of Our services (e.g. these cookies can help Us count visits, page views, traffic sources, and better understand how you and other users use Our Site, and identify features that could be improved).

DO WE RESPOND TO 'DO NOT TRACK' SIGNALS?

We do not currently take actions to respond to Do Not Track signals because a uniform technological standard has not yet been developed. We continue to review new technologies and may adopt a standard once one is created.

WHAT TO DO IF YOU DO NOT WANT COOKIES TO BE SET OR WANT THEM TO BE REMOVED?

If you do not want the Site to collect information through the use of cookies, you can set your web browser to reject cookies from the Site. Each browser is different, so you should check your browser or device's "Help" menu to learn how to change your cookie preferences. You should note that if you reject or block cookies from the Site, the Site may not function as intended. For example, We may not be able to store your preferences or login information or customize the content to your viewing habits.

CHANGES TO THIS COOKIES POLICY

From time to time, We may update this Cookies Policy in order to reflect changes, such as changes to the cookies We use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookies Policy regularly to stay informed about Our use of cookies and related technologies.

Children’s Personal Information

Unless otherwise specified, the Services are designed for a general audience and are not directed to children. In connection with the Services, we do not knowingly solicit or collect personal information from children under the age of 16 without parental consent. If we learn that we have collected personal information from a child under age 16 without parental consent, we will either seek parental consent or promptly delete that information. If you believe that a child under age 16 may have provided us with personal information without parental consent, please contact us as specified in the Contact Us section of this Privacy Policy.

Updates

This Privacy Notice may be updated periodically to reflect changes in our personal information practices with respect to our Service or changes in the applicable law. We will post a notice on our website to notify you of any significant changes to our Privacy Notice, and indicate at the top of the notice when it was most recently updated.The English language version of this Policy will control and translations, if any, are non-binding and for reference only.

Contact Us

If you have any questions, please contact us through the Customer Service.

[For European Economic Area (EEA) Residents Only]

You can also contact us at:
European Data Protection Officer
Raymond,
Marten Meesweg 8,3068 AV Rotterdam